Hello there. We strive to make high-quality, safe to use reusable masks that are washable for easy care. Here are some frequently asked questions about our product.
1. Will the masks prevent glasses from fogging?
Yes! When fitted securely around the face, our 3-D face design, nose wire clip, and adjustable fit ear straps will help reduce fogging that glasses wearers experience while wearing a mask. If you experience any fogging, try adjusting the mask to fit closer around the bridge of your nose.
2. How can I make the Anti-Fog Lasts?
We suggest hand washing with lukewarm water and Dettol before first use.Please do NOT use boiling water to wash your masks. You can also soak the masks in soapy water for 15 minutes and then leave to hang dry. Once dry, You can add a drop of dish soap on the clear panel and rub it around. Use a paper towel to wipe dry and it can help maintain the Anti-Fog Function.
3. Is there a nose bridge wire in the mask?
It varies from product to product so please check the product description!
4. How long will shipping take?
Due to COVID-19, shipping and delivery times may be impacted. Your beautiful mask will take up to 2 weeks to arrive.
5. Where do you ship to?
We offer Free Shipping Worldwide! We are trying to do our part to help out our community, we hope you like our beautiful masks and they bring you a little bit of joy.
6. Do you accept returns?
Due to the hygienic nature of the product, we do not accept returns or exchanges. If you have any issues with your product, please contact us at email@example.com
7. Cancellation Policy
Please be sure and double check when making an order as we cannot cancel it once your order has been made, as it will immediately go to our fulfilment centre to be shipped to you! Thank you for your understanding.
If you have any additional questions, please send us an email at firstname.lastname@example.org